Last Updated: 01/11/2020
1. OVERVIEW OF POLICY
Tumbleweed Inc. (also referred to below as '' Tumbleweed'', "we", "us" and "our") is dedicated to protecting the confidentiality and privacy of information entrusted to it. This Privacy Statement (also referred to as the ''Policy'') outlines our general policy and practices for protecting personal information that we collect through our website at https://tumbleweedboots.com/ and in connection with the provision of the services. By submitting personal information to us, you are consenting to use of your personal information (including any disclosures, processing, and transfers of your information to third parties by us) in accordance with this Privacy Statement. Any consent you provide is entirely voluntary. If you do not accept this Privacy Statement, then you should not submit any personal information to Tumbleweed through this Site or in connection with our services.
2. THE INFORMATION TUMBLEWEED COLLECTS
In order to better provide you with products and services offered on our site, Tumbleweed may collect personally identifiable information. We do not collect personal information unless you voluntarily provide it to us. The type of data that we may collect and process are defined below:
2.1. You are requested to provide certain personal information when you elect to purchase our products available on the Site: This may include:
- First and Last Name
- Mailing/Shipping Address
- E-mail Address
- Phone Number
- Payment/Billing Information
2.2. Tumbleweed automatically logs certain information about visitor access to a Site, which may include a visitor’s internet protocol address, browser type, language, internet service provider, geolocation, device O.S., cookie information (defined below). pages and content viewed, referring/exit pages, and/or operating system, as well as date and time stamps.
2.3.We may share aggregated information for general business analysis to understand Site usage trends and performance. This information includes but is not limited to: the number of visitors on the website, pages and content viewed, referring/exit pages, time spent on each web page, etc.
2.4. We use social media plugin such as Facebook, Instagram, Google, and Pinterest to facilitate your access to our services. Social media information is obtained by us when you sign up or log in to your user account through any social media plugin available on our website.
2.5. Other information we collect will depend on the privacy settings you have set with your social media provider, so please review the privacy statement or policy of the applicable service.
Tumbleweed collects and uses your personal information to operate its website, deliver the services you have requested and to notify you of any updates on our Terms of Service, Policies, promotions, news, offers, and other developments available from Tumbleweed. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes.
3. THE LEGAL GROUDS WE HAVE TO USE YOUR PERSONAL INFORMATION
Tumbleweed generally collects only the personal information necessary to fulfill your request. Where additional, optional information is sought, you will be notified of this at the point of collection. When processing your personal information, we rely on one of the following processing conditions:
Performance of a contract: this is when the processing of your personal information is necessary in order to perform our obligations under a contract to provide you our service;
Legal obligation: this is when we are required to process your personal information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency;
Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests; or
Your consent: in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw your consent at any time by contacting Tumbleweed at firstname.lastname@example.org.
4. DATA RETENTION PERIOD
Tumbleweed retains personal information for only so long as necessary for the intended purpose for which it was collected. Any Personal Information you share with us willingly will be retained for as long as you use our Services. In the event of a termination of your user account, either by us or by you, we will delete all your Personal Information from our archive. However, we may retain some information such as IP Address, browser type, and device OS. This is to help us with general market analysis and trends and also to enforce our Terms of Service.
We use “cookies” which are small data files stored on a visitor’s computer or internet-enabled device that serve a number of purposes such as enhancing your on-line experience when visiting our Sites by remembering elections made, login details, items in your chart, other inputs. The use of “cookies” is common practice for most Web sites; however, Web browsers include settings that allow users to decline cookies. If you do not accept our cookies, you may not be able to fully experience some of our Site’s functionality. After you finish browsing our Sites, it is possible for you to delete cookies from your system if you choose to do so.
Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.
BY NAVIGATING ON OUR SITES, YOU AGREE THAT WE CAN PLACE THESE COOKIES AS EXPLAINED ABOVE ON YOUR COMPUTER OR INTERNET ENABLED DEVICE.
6. WHO TUMBLEWEED SHARES YOUR INFORMATION WITH
Tumbleweed does not sell, rent or lease its customers list and personal information to third parties.
We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards, and as set forth in this Policy:
Third Party Service Providers: We may share your Personal Information with trusted Third Party Service Providers on a contractual basis to carry out certain tasks on our behalf. These service providers include:
- Payment processors: they facilitate, store, and handle the payments.
Note that our Service Providers have signed a confidentiality agreement and will not be using your information for any other activities different from the task we have given them.
Legal reasons and rights protection: We may share your information under the law if sharing it will prevent illegal activities such as fraud, crime, and other wrongful acts. Sharing your information under a legal reason may be to respond to a subpoena, court order, and requests from government agencies. Note that we will not share your information with any government agency or court unless the request is genuine and signed in writing.
Shopify is one of our Service Providers in which our website is hosted on. The Shopify platform facilitates the provision of our products and services to you. Also, Shopify is responsible for storing any Personal Information you may share with us including your credit/debit card details. It uses the Payment Card Industry Data Security (“PCI-DSS”) and ensures it adheres to changes under PCI-DSS’ guidelines. The PCI-DSS is a joint effort of direct payment gateways such as MasterCard, Visa, American Express, and Discover. Any payment information collected by Shopify is kept on the platform for as long as your purchases is in progress. Once your purchase is done and the transaction is completed, all information relating to the transaction is deleted. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here
The website and our Services are available to users that are 18 years of age and above (16 years for EU users). Tumbleweed does not intentionally collect information from anyone under the age of 18 through this Site. If we become aware that a user who does not meet our age requirement submits Personal Information to us, we will have their user account terminated without liability.
9. YOUR RIGHTS
You have the following legal rights:
Access and correction: you have the right to access to that data. This is sometimes called a ‘Subject Access Request’. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
Object to processing: you have the right to object to us processing your personal information if we are not entitled to use it any more.
Other Rights: in addition, you may have rights to have your information deleted, have its processing restricted in certain circumstances and/or to obtain copies of information we hold about you in electronic form.
You can make a request or exercise these rights by contacting Tumbleweed at email@example.com and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.
10. DATA SECURITY AND INTEGRITY
Tumbleweed has reasonable security policies and procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite our best efforts security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to only those who have authorized right to know. Those individuals who have access to the data are required to maintain the confidentiality of such information.
11. ONLINE POSTINGS
Tumbleweed may provide certain areas on the website where you will be able to post reviews, feedbacks, texts, engage in surveys, and other postings (collectively, “Content”). By posting Content on the website, you acknowledge that it will be generally available to other users and visitors, and that information attached to such Content can be easily obtainable by anyone. You are advised to take caution on the Personal Information you attach to any Content. Tumbleweed will not be liable for any loss of privacy arising from the information you post on the website.
12. GOVERNING LAW
This Policy is governed and construed by the laws of the State of Texas without regards to conflict of laws and its principles. Any dispute or claim arising out of your use of our Services or this Policy shall be settled by Binding Arbitration as described in our Terms of Service.
13. PRIVACY STATEMENT CHANGES
We may update this privacy statement at any time by publishing an updated version here. So you know when we make changes to this privacy statement, we will amend the revision date at the top of this page. The new modified or amended privacy statement will apply from that revision date. Therefore, we encourage you to review this privacy statement periodically to be informed about how we are protecting your information.
14. CONTACT INFORMATION
Reach out to Tumbleweed via the below contact information for your concerns, questions, requests, suggestions, feedback, and ideas about this Policy, our Services, products, and/or our website: